| VOD Section
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
What is meant by "VOD content"? |
top |
|
It is the collection of movies and music videos available for download on the VOD section.
|
|
What are the VOD content types? |
top |
|
Currently only movies and music videos are available. Soon more types of VOD content like "the making", album launches and concerts will be available exclusively as VOD high-quality downloads.
|
|
What is meant by "Download-To-Own"? |
top |
|
Movies or music videos that are marked as "Download-To-Own" are available for single purchase. This means you can buy a permanent copy of the file that will give you unlimited viewings of the movie or music video on the computer that you downloaded it to
|
|
What file format does the VOD content come in? |
top |
|
Our VOD content are 1.5 Mega bit WMV files. The WMV format offers superior DVD-like video quality with surround sound (if available), along with a license. The license for this file allows unlimited playback of the file on the PC you are currently using.
|
|
What is meant by "buy license"? |
top |
|
The VOD content files are protected files. To view these files you should buy a license to watch the file. If you do not buy a license then you can not enjoy the VOD file that you downloaded, it will not play.
If you buy a license, it will be transparently saved on your computer so that you can enjoy your VOD file.
|
|
What is meant by "download file"? |
top |
|
To start downloading, right click on the links below and click "Save target as". But you will have to buy licenses to play this protected file that you downloaded on your computer.
|
|
What is the difference between "buy license" and "download file"? |
top |
|
You have two options to enjoy your VOD content: 1. If you choose "buy license", then you will be asked to pay for the VOD content and you will be informed that the license was successfully delivered to your computer.
Once the license is loaded to your computer, you can watch your movies or music videos for unlimited number of times. 2. If the license could not be delivered due to technical problems (see technical requirements) then follow the steps in number 2.
2. If you choose "download file" (or license could not be delivered due to technical problems), after downloading a VOD file,
you must first play it while connected to the Internet. This allows Windows Media Player 9 to retrieve the license, which decrypts this file and contains information about the usage rights associated with that it.
|
|
Do I have to be connected to the Internet the first time I play a protect VOD content? Why? |
top |
|
If you have not purchased a license for this file, then the answer is "yes". To obtain the license file, you must first play the movie or music video while connected to the Internet. This will allow you to purchase the license. After the purchase, Windows Media Player 9 will automatically retrieve the license, which decrypts the file and contains information about the usage rights associated with it.This is only for the first time.
Once the file starts playing, the license has been downloaded to your computer and you will no longer need the Internet connection.
|
|
|
|
|
Minimum requirements |
top |
1. Internet browser - Microsoft Internet Explorer 6 or newer. 2. A recent version of the Windows Operating System - Microsoft Windows® 98 Second Edition, Windows 2000, Windows Millennium Edition, Windows XP Home Edition, or Windows XP Professional. VOD downloads are not compatible with any Mac OS. 3. Windows Media Player 9.0 or newer. Media Player is a free download here.
|
|
Can I play movies or music videos from Alamelphan.com on my Macintosh computer? Why? |
top |
|
No. Our VOD content files are not compatible with any Mac OS because these files require a Digital Rights Management (DRM) software which is not compatible with the Macintosh operating system.
|
|
Why do I need Microsoft Windows Media Player 9? |
top |
Windows Media Player version 9.0 or newer is compatible with the Digital Rights Management(DRM) encrypted files sold at Alamelphan.com. Media Player is a free download here. Other players might not be compatible and might not play your movie or music video files satisfactorily.
|
|
What does this error pop-up mean? Security Upgrade Required - The owner of the protected content you are trying to access requires you to first upgrade some of the Microsoft digital rights management (DRM) components on your computer? |
top |
This has to do with the individualization settings for your Windows Media Player. It is a critical component for the player to be able to decrypt the protected content offer by Alamelphan.com. It just happens the first time you play a protected content. All you have to do is just click "OK" and wait for a few seconds till your player gets "individualized". Click here for more information.
|
|
Do I need to have a broad-band internet connection to download VOD files? |
top |
|
NO. However, the movie files can sometimes be more than 1 GB which means that you will either need a Broad-band internet connection or a download manager so that you can resume your download if you get disconnected.
|
|
|
|
|
Do I have to pay for VOD content at Alamelphan.com ? Why? |
top |
|
Yes. Alamelphan.com offers full length, full screen, and high resolution content with unmatched video and audio quality for the first time in the Middle East. This service enables home-cinema experience @ reasonable prices.
|
|
How can I pay for VOD content at Alamelphan.com? |
top |
You can pay for the license using CashU or you can use your credits.
|
|
|
|
|
Can I transfer VOD content from my computer to another computer? |
top |
|
Yes. You can copy the media files to other computers, but you will have to buy licenses to play these protected files on those computers.
|
|
I had to reinstall system software on my computer. After restoring the VOD files, I found that they wouldn't play. What should I do? |
top |
You may have restored the music files, but did not restore the license files that are required to play the music. You will need to contact one of our Customer Service associates by sending an email to customerservice@Alamelphan.com. They will determine if it is possible to restore the license file.
|
|
|